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Tosoh Bioscience: The Chemistry of Innovation
Service & Support
Support Overview
Orders & Delivery
Instructions For Use

 

Customer Support is available to provide service, scientific and technical support and troubleshooting for Tosoh Bioscience reagents, instrumentation and software.

Customer Support representatives provide laboratory operators with an immediate response via dedicated telephone 'hotlines' and when necessary will dispatch service personnel to the customer's workplace for on site resolution.

Please contact your local office via the details below.

Belgium/Luxembourg:
Tosoh Europe N.V., Transportstraat 4, B-3980 Tessenderlo, Belgium

Telephone: +32 (0)13 66 88 30
Support Hotline: +32 (0)13-61 84 51
Fax: +32 (0)13 66 47 49


France:
Tosoh EuropeN.V., 34, quai Charles de Gaulle, 69 463 Lyon Cedex, France

Telephone: +33 (0)4 37 48 87 50
Support Hotline: +33 (0)825 081 007
Fax: +33 (0)4 37 48 87 58


Germany:
Tosoh Europe N.V., Zettachring 6, D-70567 Stuttgart, Germany

Telephone: +49 (0)711 13257 60
Support Hotline: +49 (0) 711 1325 761
Fax: +49 (0)711 13257 62


Italy:
Tosoh Bioscience S.R.L., Corso Susa 299A, I-10098 Rivoli, Italy

Telephone: +39 011 951 93 33
Fax: +39 011 951 93 14


Switzerland:
Tosoh Bioscience AG, Zentrum Fanghöfli 14, Postfach, CH-6014 Lüzern, Switzerland

Telephone: +41 (0)41 250 44 80
Fax: +41 (0)41 250 50 64


United Kingdom:
Tosoh Bioscience Ltd., The Business Center, Edward Street, Redditch, Worcestershire B97 6HA, United Kingdom

Telephone: +44 (0)1527 592901
Support Hotline:+44 (0)1527 598165
Fax: +44 (0)1527 592902

 

 

 

 

 

 Field support is available though Customer Support and provides pre-installation site inspections, installations, trainings on-site, annual customer care service, troubleshooting and application support as required.


Online Remote Support

Tosoh Europe N.V. Transportstraat 4, B-3980 Tessenderlo, Belgium. Tel: +32 (0)13 66 88 30  Email: info.diag.eu@tosoh.com